We are HAPPY to extend Free Shipping and Returns to you.

Shipping:

We offer free shipping to the 48 contiguous states (excludes AL and HI). We do ship to AL and HI, as well as Canada for a fee that is calculated based on location.

Returns:

All orders must be returned within 14 days of delivery date in New Condition. The shoes must be clean and not show any signs of wear. If any tags came on the shoe, they must be secured. Any boxes or packaging must also be returned in undamaged condition. If you are to return an item, it must be resellable. When trying on shoes your children, please make sure they are standing on a clean surface and wearing clean socks.
To return an item:
  1. Contact us at heretohelp@youngsoleshoes.com. In your email, please include your Name, Shipping Address, Order Date, and Return Items. A return mailing label will be sent to you. In order for us to calculate postage, you must list the items you are returning in your email.
  2. Once the items are returned to us, we will inspect them to ensure they meet our return "new condition" requirements. All items returned must be in resellable condition. 
  3. We will process the refund back to the original payment method within 7 days of us receiving the product. 

Exchanges:

We currently do not offer exchanges. If you need a different size or style, please return your order and purchase the new product. 

 

 

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